Ashley Charles Jones
Open to Work
PLACEHOLDER — a short one-liner for the hero section (distinct from the headline above); not present in the source LinkedIn PDF.
About
Results-driven, detail-oriented professional possessing 15+ years of experience in hands-on software development, as well as IT project management. Recognized for the ability to steer complex technical projects to an on-time, within budget completion; skilled in building, training and leading high-performance teams. Consistently regarded for streamlining process improvement initiatives to significantly increase efficiency and optimize use of available resources. Dynamic interpersonal skills, key to promptly establishing rapport, gathering client requirements and designing individualized solutions to ensure fulfillment. Possesses expert level experience in Java development. Skilled in cost analysis, budgeting and troubleshooting.
Experience
Software Engineering Manager · FanDuel
Director of Software Engineering · SecurEnds
- Managed the Engineering division of development and Quality Assurance at SecurEnds (security startup)
- Restructured and ran 3 development teams (Integrations, Core Product and field Issues)
- Restructured development interviewing process to identify top talent
- Reviewed Software for tech debt and presented plan and timeline for upgrading without affecting customers
- Reviewed Software for Security issues and presented a plan for the handling of those issues
- Reviewed employee performance and implemented changes based on that review
- Managed the interactions between development and the other divisions (Sales, Implementation and Customer Success)
- Talked directly with customers when Engineering knowledge was necessary
- Created and presented the Engineering KPI's to leadership
Senior Software Architect · Genuine Parts Company
- Principal Architect over TAMS store systems for 6000+ NAPA Stores in US and Canada. TAMS covered all functions of a NAPA Store including all Point of Sale and Back Office functionality
- Leader of 3 engineering teams of Dev/QA (onshore/offshore)
- Worked with the product team on application roadmap and feature prioritization, handled escalations from the business when the timelines we proposed did not meet their needs
- Evaluated and interviewed all team candidates
- Managed the security findings: evaluated findings for what could be done and then worked with Product to incorporate the achievable findings into the TAMS roadmap; provided mitigation or cost analysis to leadership when remediation was not an option
- Managed Tier 4 Support for TAMS. TAMS Support was aligned separately; worked with the Support managers when a ticket was escalated to Development and determined if a developer needed to be utilized
- Worked with the Support and Product team to handle escalations from customers
- Converted the teams to SAFe Agile
- Mentored team members on new technologies, career goals and performance improvement
- Implemented best practices and new processes to improve areas such as on-boarding and rollout
Manager Software Development · Intradiem
- Managed 3 outsourced teams and 1 direct report
- Reduced production P1 occurrences for the provider team by over 90%
- Led the design and development of 3 new integrations and assisted with delivering 2 others to production
- Conducted code reviews and mentored developers on best coding practices
- Put in new processes to document the new and current integrations and get the correct information to the engineers installing the software
- Worked directly with customers to understand concerns and address them
Software Development Manager · Allconnect
- Applied strong leadership and management by directing 15 onshore and offshore engineers and 3 team leads (architects) to create, upgrade, and maintain 14 distinct integrations with multiple partners
- Spearheaded all aspects of integrations and technical relationships with partners, including system uptime, problem solving, estimates, needs analysis, and code standard adherence
- Collaborated effectively with partners to analyze results and improve throughput of APIs
- Worked with partner business teams to clarify requirements, analyze APIs, determine ROI for new projects and enhancements, eliminate unnecessary requirements, and perform problem analysis
- Assisted upper management with capacity planning, budgeting, and resource allocation for projects
- Evaluated team performance, conducted exit interviews for departing employees, and provided orientation and training for new staff
- Played a pivotal role in conversion to the AWS platform and conversion to a DevOps and continuous delivery platform
- Evolved the team from a Scrum/Sprint approach to Kanban, which substantially enhanced maintenance tasks
Senior Software Architect · Allconnect
- Collaboratively maintained legacy sales application for Allconnect (Accord portal) which enabled agents to sell products for Verizon, AT&T, Comcast, Time Warner, etc.; expertly maintained partner relationships and maintained APIs when changes were required
- Designed and built 'Harmony Adapter' which bridged Accord with the new Concert application to eventually replace Accord
- Joined the team to successfully complete development and implementation of Concert
- Led staff in programming several new integrations for the Viper sales management platform
Senior Java Developer · Verizon Wireless
- Extensively used Java, jQuery, and JavaScript to design an Enterprise Web Interface, and maintained internal APIs to optimize development activities
- Selected by manager to oversee special tasks and assignments based on outstanding coding skills
Senior Java Developer · MediaOcean
- Directed team during the design of StationXpress, a multi-tier, distributed e-commerce application which allowed clients to interface seamlessly and process orders created in the main e-commerce application or legacy mainframe system
- Contributed to the design, development, and support of features such as GUI elements and back-end integration work for the company's main e-commerce tool
Java Software Developer · InComm
- Designed, developed, and supported a multi-tier distributed e-commerce application to provide a backbone network to process transactions from multiple vendors and clients
Senior Analyst / Senior Java Developer · BellSouth Telecommunications
- Helmed full-life cycle development of J2EE applications including client requirements, quality assurance, implementation, and support
- Developed RPCN (Regional Product Change Notification) application to allow vendors to issue notifications of defective equipment sold to BellSouth
- Created PSEC (Product Service Engineering Complaint) tool to allow BellSouth employees to submit defect complaints about products sold to BellSouth
Education
Auburn University
Skills
- Cloud
- AWS Cloud
- MySQL